Gal not updating in cached mode exchange 2016

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Please note, this should be avoided for laptop/mobile users, as it will result in the Address Book being unavailable when working in Offline Mode.

Note for Mac Users: Mac versions of Outlook do not connect to the Exchange server in the same way as PC versions.

To change whether shared folders or Public Folders are downloaded when Cached Exchange Mode is turned on, do the following: Cached Exchange Mode enables a better experience when you use an Exchange account.

When you are using Cached Exchange Mode, an email message may remain in the Outbox for up to one minute until the next synchronization with the server that runs Exchange occurs.

If a connection from your computer to the server running Exchange isn't available, Microsoft Office Outlook 2007 switches to Trying to connect or Disconnected.

If the connection is restored, Microsoft Office Outlook 2007 automatically switches back to Connected or Connected (Headers).

It can take up to 24 hours before all clients have the new or updated accounts in their Address Book.

To resolve this you can disable Outlook cache mode, however this will remove the benefits it provides.

Frequently users report recipients missing from the GAL. Scenario:– Recipients are not hidden from Exchange Address Lists– Recipients do show up in the “All Users” Address List– Recipients do show up when Outlook’s not in Cached Mode– Recipients resolve in Outlook Web Access Some recipients may not be included in the Offline Address Book when it is generated, for a number of reasons.If you want to turn off Cached Exchange Mode, repeat the steps, but clear Use Cached Exchange Mode.By default, 12 months of your email is available offline, but you can control how much mail is kept offline.To turn on or off shared folder support when you are using Cached Exchange Mode, do the following: Cached Exchange Mode provides you with a better experience when you use a Microsoft Exchange account. This copy provides quick access to your data and is frequently updated with the mail server.If you work offline, whether by choice or due to a connection problem, your data is still available to you instantly wherever you are.

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